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Systems and automation

Systems, automation and support

CRM, documented processes and automation, so the business runs without depending on you for everything.

Overview

Growth stalls when everything routes through the owner. We put the systems in: a CRM that gets used, processes written down, and automation on the repetitive work, so the business can handle more without you working more.

Who this is for

  • Owners who are the bottleneck in their own business
  • Teams with no documented processes
  • Businesses losing leads because follow-up is manual

Scope

What’s included

The concrete pieces of work covered by this service.

  • CRM system set-up
  • Standard operating procedures (SOPs)
  • Automated systems and workflows
  • Email automation
  • Virtual assistant support

How it works

The engagement, step by step

  1. Process mapping

    We map how work actually moves through the business today, including the parts that only exist in your head.

  2. System set-up

    CRM configured around how you actually sell, not around a default template.

  3. Documentation

    SOPs written for the recurring work, so it can be handed to someone else.

  4. Automation and support

    Automation on the repetitive steps, with virtual assistant support where a person is still needed.

Related

Other ways we can help

These areas work best together. Most engagements touch more than one.

Talk to us about systems and automation

Book a consultation and we will tell you what we would do, in what order, and what it would cost.